Mercari item arrived damaged.

Damaged shipment. Purchased a very good deal of 8 sprays, 4 body washes and 5 candles for around $80ish shipped. Received the package and their was only used two pieces of bubble wrap for the whole thing. I took this photo immediately as I had seen the broken glass. ... r/Mercari • Item arrived broken and this is the response from seller ...

Mercari item arrived damaged. Things To Know About Mercari item arrived damaged.

No packaging will suffice during a cat 4 hurricane mercari, Hate this damn app sometimes, Hopefully you get some reimbursement from mercari op. 1. johnmiltonfanatic • 1 yr. ago. I followed all their rules (plus the buyer even said it was clearly damaged in shipping) and mercari STILL wouldn't reimburse me.I am outside of the 3 day review period. Do I have any recourse? So, I bought a set of 4 mugs and 4 plates. I was charged $35-ish just for shipping…USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.Question about Mercari Shipping Protection - Damaged Item. Hi! I have a lot of experience selling items on Mercari and eBay so I'm familiar with how to package things safely, but I just got a return request for an item that was damaged during transit. I bought a UPS shipping label via Mercari so it should be covered by their shipping protection ...makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.

Anyway I am curious to what happens next with mercari, I contacted both the seller and UPS but I fear both Mercari and UPS will just say well it was delivered, sorry you can't get your money back and no I'm not in a position where I could accept a 100 dollar credit. ... r/Mercari • Item arrived broken and this is the response from seller ...If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions.We would like to show you a description here but the site won't allow us.

I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.Damaged in shipping claim. I sold a gaming PC for $440+$30 in shipping. Was set to get $396 after Mercari takes their cut. I shipped out the item USPS in the original box which is well packed. The buyer says that the front Acrylic clear panel was damaged or cracked and wanted a refund.

Mercari lulls you into a false sense of security with their guarantee. They randomly do not honor it. I received items broken to pieces and they continued to request more pictures when I had sent 17 pictures!!! Yes, not a typo. 17 They continued to request additional pictures of pieces not broken when they were all broken-The.How to File a Claim. Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.Mercari isn’t a full time job for most people, and I don’t understand how there are so many buyers utilizing Mercari who expect so much from the individuals that they buy items from. I can’t always drop a package off at the post office the instant that a buyer purchases an item. ... r/Mercari • Item arrived broken and this is the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Shermeezy . Item never arrived and auto rating went through EXPERIENCE Edit: I contacted Mercari again since my transaction has been auto rated and my package has still not arrived. They were the ones that told me to ...FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...

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Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.

Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ... One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...Buyer received my item, it was damaged in transit, now I have this to deal with. EXPERIENCE. He then proceeds to return it, the case arrives in even worse condition than before and the disc is missing. I guarantee that Mercari support will not side with me, and I just love their generic copy/paste response.I sold an expensive sticker cutting machine ($300 in store, sold for $180) and it arrived but the buyer claims it's broken. The power button is stuck. The outside box she says is not damaged so it didn't happen during shipping, as I wrapped each item with thick layers of protective bubblewrap, and the on/off button is kinda hidden too so no ...I recently got a bunch of items - one of them was destroyed in transit, the others are fine. The key thing is: the seller bought their own label, and…

What Are The Rules For Returns On Mercari? The rules for returns are straightforward but firm. To be eligible for a return, buyers must act within the critical 72-hour window following delivery. The item must match one of the specific return-eligible conditions, such as being significantly different from the listing or arriving damaged.1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.Buyer Requested A Return. I've got over 100 sales on Mercari and just received my second return request. The first time a buyer requested a return they sent me a message explaining the reason they were requesting a return. This time I only knew because I saw it on the item in question as being under review for a return.Just help them out with the steps. Most people don't read the TOS. If it shows delivered, you are covered. Tell them they can check with the people they live with or by, and they can ask the shipper to check the GPS for the delivery scan. They can also contact Mercari as they are covered under the buyer protection and Mercari will handle it.Mercari approved the buyer’s return request, so Mercari gave me $200 under their shipping protection guidelines. However, I still lost $190 on this transaction, so I’m going to file a claim with UPS. The buyer provided me with the pictures of the damaged package that I will use in my UPS claim.• 35 min. ago. GarGargle. Item arrived Damaged but after contacting Mercari they automatically complete the transaction and denied my return request? BUYING. I …Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …

Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada. To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.UPS comes with $50 worth of free insurance, any more you have to pay like $10 or something IIRC. I sold a couple rare car windows through UPS and packaged them unbelievably well and put fragile stickers all over the box and both of the windows were completely broken when they arrived and it looked like UPS workers purposely threw …The item you received is damaged; The seller sent a different item by mistake; The goods don’t match the seller’s description; The item you paid for is missing from your order; Once you notice any of these irregularities, you must report the issue to Mercari within three days from the parcel reception.After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived "smashed up" (I guess the screen was shattered). The thing is, I did not package the item.313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On the watch were also mismatched serial ...

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I go to the options on mercari for issues with my order, None of the options have a damaged option. They all are about postage overdue or I didnt receive it. I did the contact us thing, made a message and sent images and I got a auto email saying my ticket is open and they will answer when they can. The problem is that I have 24 hours before it ...

The buyer also stated in their return request that "it got damaged in transit". The original listing photos show no sign of damage. Mercari sent me a generic response and approved the return anyways stating that the item was not accurately described and completely ignored the fact that even the buyer said it got damaged in transit. If you’re expecting a new bundle of joy, creating a baby registry is an essential task. A registry allows friends and family to purchase items you need for your little one, making ...I only had little bubble wrap so i taped the bubble wrap on the bottom of the laptop. Nothing else in the huge box but the itty bitty bubble wrap on the bottom of the laptop, and then the laptop looking like OP's image in the box. The buyer recieved the box with the laptop damaged heavily on the back side and the sides, and the box torn to shreds.I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.They know that Mercari is very strict about counterfeit items and will grant a return for these reasons. The buyer knew the item was authentic, it basically was a case of buyer's remorse. Mercari ultimately sided with them, even after Mercari acknowledged that the item was authentic. I got my item back, thankfully it was in the same condition ...I recently got a bunch of items - one of them was destroyed in transit, the others are fine. The key thing is: the seller bought their own label, and… Item arrived, it was packed well, but when I took the candle holder out, the liquid is pouring out of the bottom of the tree. I contacted the seller, she apologized and I initiated the return. While taking pictures of the soaked box (from the liquid leaking out while in transport) and the tree itself, I noticed that the Christmas light where ... For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.• 35 min. ago. GarGargle. Item arrived Damaged but after contacting Mercari they automatically complete the transaction and denied my return request? BUYING. I …Aug 25, 2021 ... on Mercari by taking you through what kinds of items to lists, how to ... | List An Item With Me & Mercari Selling Tips! Rebekah Allison•3K ...Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim products arrived damaged, send back items damaged when sellers have sent out undamaged goods, etc.Whether you’re the sender or receiver of a package, the ability to track it during its transit period is very beneficial. Senders can ensure that the item arrived at the recipient’...

I ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.I ordered an item on Aliexpress from more than 3 months ago, and it did not arrived yet. During that time however I made sure that I request an extension of the purchase protection. Now as I am requesting more purchase protection time, the seller sent me an image that he cannot extend it anymore. And that the item was damaged during shipment.I wish Mercari allowed partial refunds. I bought a bundle from someone, 4 items, 3/4 items arrived as described but one did not. It had stains on it. Ask the seller to return just that shirt for a refund and they agree, now I just learned Mercari doesn't do partial refunds. As a seller on Depop and eBay that allows partial refunds, that is ...Instagram:https://instagram. jeremy brandt capital one commercial Mercari responds to BBB complaints, so ignore people that chatter about "BBB is yelp for old people, hurr durr." You want to complaint in front of as many eyes as possible. If it progresses and auto rates, and if Mercari doesn't help you, file a complaint with the California AG as well as an IC3 complaint. happy birthday aunt funny meme 66K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Item was shipped to the wrong address. I've looked around and found multiple posts of this happening from the buyers perspective as it just happened to me. When buying something on Mercari, if you enter a new "Home Adresss" on the purchasing page, it will send the package to the default address on file instead of the one you just entered. Tried ... bmv new castle indiana Here’s how you can do it: Log in to your eBay account and find the purchase history section. Click on Return this item. Select the reason for returning the item. Attach the photos showing the damage. Click on Send. Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… is adrienne vonn married Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised … msnbc reporters So if your package has been scanned and lost by USPS, Mercari will release your funds and also refund the buyer. I don’t think the transaction is eligible for a review afterwards so you shouldn’t have to worry about a bad review! I (seller) have a similar issue of my package being lost in transit. It was stuck at "In-transit" since 7/5/20 ... instacart bot 2023 PO said it was delivered. It was not. I had 7 other packages that day and it was a no show. Mercari got back to me and they gave the seller the money, but I got Mercari Credit as a replacement for the money I lost on the package. If you haven't, reach out to Mercari AND file a missing mail claim. 1. tennessee food stamps login Causes or threatens to damage Mercari's reputation; Violates the terms of any bank, card or electronic funds transfer network; ... The list of Prohibited Items may be updated from time to time at Mercari's discretion. Examples of items that fall under certain categories may also be expanded to provide better communication and context to our ...That definitely will help in future with things arriving in one piece. If you sent it according to Mericari's shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof .If you have pics of how you packed it, send it to mercari. They might change their minds. But i think the reason why they denied it is bc they usually recommend that you ship these types of items in 2 boxes. Like once its packed securely in a box, wrap it in air cushions or packing peanuts and put it in another box. 2024 mock draft simulator nfl Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I’m looking to go on Twitter to talk to a real repas suggested by many users here; what else should I have to prove my claim other than the buyers pictures, screenshots of our conversation ...The point of buying insurance before the internet came along was so the BUYER could get paid if the item arrived damaged. People didn't take pics with their Polaroid and send it to the mail order company for damage claims, they filed claims themselves. This also prevented people from scamming mail order companies by ordering an item and then ... fenix parts moultrie previously ctv My first time using Mercari. I bought an AC unit and just received it. The item shipped is not the same as the item received, and it is moderately…Mercari requires multiple photos of the item (s). At a minimum, they require photos of each side of the item (front and back, or front, left, right, and back) as well as a photo that shows the packaging material with the shipping label visible. If the buyer only uploads a single photo, Mercari will request additional photos before denying the ... j r crickets panola rd Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. ... Damaged in Transit. For items damaged in transit, support requests must be filed within 3 ...Here's $10 of free crypto. Open a Kraken account using the link below (works worldwide). Deposit at least $1 (takes ~3 minutes). Receive your $10 bonus within 24 hours. It involves using a package forwarder: a warehouse in the United States that will accept your Mercari order and forward it on to you in Canada. gvsu christmas break 2023 today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...Mercari's zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.